Gaya APA
PETERS, Jan Hendrik. (1999).
Service Management .
Jakarta:
Triskati University.
Gaya Chicago
PETERS, Jan Hendrik.
Service Management.
Jakarta:
Triskati University,
1999.
Text.
Gaya MLA
PETERS, Jan Hendrik.
Service Management.
Jakarta:
Triskati University,
1999.
Text.
Gaya Turabian
PETERS, Jan Hendrik.
Service Management.
Jakarta:
Triskati University,
1999.
Print.