Gaya APA
MARTIN, William B., Andreas Haryono, Bonifacius SIndyarta. (2005).
Quality Customer Service .
Jakarta:
Penerbit PPM.
Gaya Chicago
MARTIN, William B., Andreas Haryono, Bonifacius SIndyarta.
Quality Customer Service.
Jakarta:
Penerbit PPM,
2005.
Text.
Gaya MLA
MARTIN, William B., Andreas Haryono, Bonifacius SIndyarta.
Quality Customer Service.
Jakarta:
Penerbit PPM,
2005.
Text.
Gaya Turabian
MARTIN, William B., Andreas Haryono, Bonifacius SIndyarta.
Quality Customer Service.
Jakarta:
Penerbit PPM,
2005.
Print.