Gaya APA

ANTON, Jon, Natalie L. Peteouhoff. (2002). Customer Relationship Management (2). New Jersey: Pearson Education Limited.

Gaya Chicago

ANTON, Jon, Natalie L. Peteouhoff. Customer Relationship Management. 2 New Jersey: Pearson Education Limited, 2002. Text.

Gaya MLA

ANTON, Jon, Natalie L. Peteouhoff. Customer Relationship Management. 2 New Jersey: Pearson Education Limited, 2002. Text.

Gaya Turabian

ANTON, Jon, Natalie L. Peteouhoff. Customer Relationship Management. 2 New Jersey: Pearson Education Limited, 2002. Print.